Thrive FAQ

Teracube Thrive is tailor-made for kids with built-in Parental monitoring, while other smartphones require a special setup which can be time-consuming and frustrating for many parents.

Other kids-focused Thrive features are:

Safe messaging 

Safe online search and browsing

Healthy screen time limits

GPS Tracking

Read more in our comparison section by clicking here.

Teracube Care+ Premium Warranty will cover your Thrive phone literally forever - while you have an active Teracube Wireless plan. We will replace your phone for any issues with free 2-way shipping. Factory defects are replaced for free, while the accidents cost a flat fee ($49 for cracked screens). With kids, anything can happen to the phone. Our Teracube Care+ warranty gives you the peace of mind of knowing you won’t get stuck with having to replace the phone if something goes wrong.

Teracube Thrive comes in two flavors - one as a bundle with Teracube Wireless and the other as a standalone for any compatible network. Note: Teracube Wireless option is only available in the US (not Hawaii or Alaska).

In addition to the choice of network, you also have a choice of case color: Blue, Purple, Green or Black.

We have planned many more exciting features for the Thrive phone and will keep releasing periodic software updates.

$149 (Teracube Wireless Bundle): Only works with Teracube Wireless.

$249 (Use your own network): Works with all T-Mobile based carriers, including:

T-Mobile, Teracube Wireless, Metro by T-Mobile, Mint Mobile, Tello, Simple Mobile, Red Pocket Mobile (GSMT), US Mobile (T-Mobile), and Ting.

Note: Thrive does not support AT&T and Verizon. Teracube Wireless works only in Continental US.

Teracube Wireless is a premium wireless service offered by Teracube. It is powered by T-Mobile and features nationwide US coverage (excluding Hawaii and Alaska) with affordable contract-free plans:

- $35.00/ mo for unlimited talk and text

- $39.00/ mo unlimited talk, text and 1GB data

- $49.00/ mo unlimited talk, text and 4GB data

There are a few perks to using Teracube Wireless:

- Teracube Care+ Premium warranty. The warranty keeps working as long as you have an active Teracube wireless plan. This includes free two-way shipping for warranty repairs.

If you do not want to use Teracube Wireless, then you can purchase the $249 SKU ("Use your own network"). The phone and software will work as usual.

Warranty duration and coverage is slightly different. If you are not using Teracube Wireless, the phone is covered with 1 year of our Premium warranty (which can be extended for a small fee later). Another difference will be that accidental repairs will cost $99 instead of $49.

Teracube Thrive works in the US (excluding Hawaii and Alaska) for now. We are looking to launch in other countries soon.

Teracube Thrive smartphone, USB-C charging cable, protective case, tempered glass screen protector (pre-installed), Teracube Wireless SIM card (pre-installed), and the quick start guide.

Teracube Thrive takes beautiful vibrant pictures with its dual rear camera setup (13+8 MP Sony sensor).

Teracube Thrive runs Thrive OS (Powered by Android). Since Android powers it, your kid can enjoy all the apps available on Google Play with parent approval. The phone will initially come with standard apps, including a calculator, phone, and camera. The other thousands of kid's apps on Google Play are available with easily customizable time restrictions exclusively managed by the parent.

You can reach us in the following ways:

Email: support@myteracube.com

Forums: community.myteracube.com

Live chat: https://support.myteracube.com

Phone: http://myteracube.com/schedule

We are available M-F, 9 am to 4 pm EST. Just reach out to us, and we will get back as soon as possible.